New Delhi: Amid complaints by students about technical glitches in the CBSE Class 12 re-evaluation portal, the Central Board of Secondary Education on Tuesday claimed the system was functioning properly and that only a few login-related issues had been reported earlier in the day.

However, several students took to X alleging that the portal had crashed and they were unable to log in or submit applications.

Speaking to PTI, CBSE Examination Controller Sanyam Bhardwaj said he had received “a few” phone calls in the morning from students who were unable to log in, but no complaints were reported thereafter.

“Sometimes when candidates open the same page, an earlier saved page opens again. I asked them to restart the computer. After that, no phone calls have been received by me,” he said.

He also advised students facing temporary issues to try again after some time.

“If sometimes they are not able to do it, it is not that they will continue to remain on the application for a longer period. They can wait and then submit again,” he added.

Bhardwaj asserted that the portal was functioning properly.

“From my side, it is functioning properly. Even as a dummy candidate, I submitted an application, and it was submitted correctly,” he said.

Rejecting claims of major glitches, Bhardwaj said the problems could be linked to weak internet connections on the users' end.

He also clarified that the CAPTCHA feature had been removed from the portal after some students claimed it was not visible.

Asked whether the portal slowdown was due to high traffic following the opening of the re-evaluation process, Bhardwaj dismissed the possibility.

“I don't think so because the National Informatics Centre is taking care of our website, and everything is going well from their point of view also. One team is looking after this entire work at the NIC also,” he said.

The CBSE on Tuesday began the application process for re-evaluation and verification of Class 12 answer sheets following concerns raised by students and parents over the board's on-screen marking system. Students have been given time from May 19 to May 22 to raise concerns.

Students will be able to access rechecked answer sheets between May 26 and May 29.

The board also decided that students can view their answer sheets by paying a fee of Rs 100 instead of Rs 700. For verification or validation of answer sheets, students will have to pay Rs 100 instead of Rs 500, while rechecking of individual answers will cost Rs 25 per question.