Chennai Post Offices to suspend transactions on Aug 2 for IT system upgrade

chennai: all post offices under the chennai city north division will remain closed for public transactions on august 2 as the department of posts gears up to roll out its upgraded apt (advanced postal technology) application.according to an official release, the suspension is part of the department's transition to its next-generation it 2.0 platform, scheduled to go live on august 4, 2025. the temporary downtime will allow for critical data migration, system validations, and configuration activities required for the smooth rollout of the new application.the apt upgrade is a major step in the postal department's digital transformation journey and is aimed at enhancing service delivery, improving user experience, and providing a more customer-friendly interface. officials said the new system will ensure faster and smarter operations across post offices, aligning with the government's broader push towards digital governance.the department of posts has advised customers to plan their visits accordingly and expressed regret for any inconvenience caused due to the service interruption. the department assured that the upgrade is intended to improve the quality and efficiency of postal services for citizens.the chennai city north division includes several key post offices and caters to a significant number of customers daily. the rollout of it 2.0 in this region marks a phased implementation of the department's nationwide digital overhaul initiative.